FAQs

Welcome to the House of Poco Loco FAQs — where we answer your most common questions about our pop art apparel, custom gifts, ordering process, shipping, returns, and supporting artists in Nepal. Whether you’re wondering about size charts, order timelines, or how we ethically produce your favorite designs, we’ve got you covered. If your question isn’t listed, feel free to contact us — we’re happy to help.

Do you have worldwide shipping?

Yes! We proudly ship worldwide. Shipping rates are automatically calculated at checkout based on your location. Whether you’re in the U.S., Australia, Europe, or Asia, we’ll bring Poco Loco to your doorstep.

What is your return policy?

We offer returns or exchanges within 7 days of delivery for unused, unwashed items. If your item arrives damaged or you received the wrong size, just contact us and we’ll make it right. Custom or personalized items are not eligible for return unless defective.

 Do you have free shipping?

Yes — we offer free shipping on orders over $120 USD. For smaller orders, shipping is calculated based on your destination and package weight at checkout.

How do you create these designs?

We use digital illustration, pictures of paintings, and hand-drawn elements to craft original graphics — all printed using eco-friendly, high-quality materials. Every piece reflects our mission to empower creativity and celebrate individuality.